Job Description

Job Description

Job Description

About our Company

Ponte Vineyard Inn is a Four Diamond, 90 room, boutique hotel located next to Ponte Winery surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country.

We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.

Summary:

The Housekeeping Laundry Attendant will maintain cleanliness of inventory for guestrooms including in a manner that exceeds the guest’s expectations.

Compensation : $20.60 hourly

Schedule:

• Saturday- Wednesday
• 11:00am-7:30pm

Essential Duties and Responsibilities :

• Understands and adheres to the Ponte values and service standards.
• Ensure the safety of guests and associates.
• Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.
• Ensure all towels, sheets, and other room linens are clean and organized in the allotted time frame on a daily basis.
• Replenish all linens in laundry according to set standards.
• Report any missing items to Housekeeping Supervisor.
• Report any maintenance issues or concerns to Housekeeping Supervisor.
• Provide a safe and secure environment for guests by ensuring all assigned keys are maintained according to departmental procedures and that all guest rooms are locked upon departure.
• Report all items left by guests immediately according to lost and found policy.
• Maintain cleanliness and inventory or storage areas reporting any deficiencies to departmental manager.
• Assist to perform other housekeeping tasks as business demands require.
• Perform any additional duties as requested by Housekeeping or Hotel Manager.
• Understand and adhere to the environmental standards set by the inn.

Knowledge, Skills and Abilities:

• Ability to treat all associates and guests in a respectful manner.
• Exhibits integrity (honesty and truthfulness).
• Has attention to detail.
• Is consistently striving to be better.
• Courteous and has the ability to smile spontaneously.
• Must be able to lift heavy items.
• Must be able to work in a standing position for long periods of time.

Company Standards:

• Understand the Ponte Values, and Service Standards.
• Ensure the safety of guests and associates.
• Follow the environmental standards set by the Company
• Treat all associates and guests in a respectful manner.
• Exhibit integrity (honesty and truthfulness).

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