Overview Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives at a prominent Travel Company, located in Greece. This role is perfect for individuals who are passionate about travel and committed to providing outstanding customer service. As a representative, you will assist customers in German, helping them with their travel inquiries and ensuring a delightful experience. Responsibilities Manage customer inquiries regarding travel bookings, itinerary changes, and cancellations via phone, email, and chat in German Provide detailed information about travel destinations, services, and company policies Assist customers with the booking process, changes to itineraries, and any travel-related concerns Resolve customer complaints swiftly and effectively, ensuring high levels of satisfaction Document all customer interactions accurately in the CRM system for consistent follow-up and record-keeping Collaborate with travel agents and various departments to enhance service delivery and customer experience Stay informed about travel regulations, destination updates, and company promotions to assist customers effectively Requirements Fluency in German (both written and spoken) is essential; knowledge of English is a plus Previous experience in customer service, particularly in the travel or tourism industry Strong communication skills and a friendly, professional demeanor Ability to manage inquiries and complaints efficiently while maintaining a positive attitude Excellent organizational abilities and the capacity to handle multiple tasks in a fast-paced environment Familiarity with booking systems and customer relationship management (CRM) tools is desirable Willingness to work flexible hours, including weekends and holidays as necessary Relocation to Greece is required for this position Benefits Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More.. #J-18808-Ljbffr Mercier Consultancy MD
...looking for individuals dedicated to providing high-quality, customer-focused lawn care services to join our team as Lawn & Pest Control Technicians. Our Lawn Care Technicians are customer-facing brand ambassadors. They treat lawns with top quality, environmentally...
...and development for childrenSummary:Cambridge/Somerville WIC has an exciting opportunity for a motivated and professional Nutritionist to join our fast-paced team working under CHA.The Nutritionist I provides nutrition care to high-risk women, infants, and children...
A leading accounting firm in Utica, NY is seeking a motivated Bookkeeper. In this full-time position, you will manage bookkeeping for small business clients and provide quality support to the team. Ideal candidates will have an Associates Degree in a related field and...
...Prep Cook The Prep Cook prepares all food items ordered and ensures the safety and cleanliness of the kitchen. The Prep Cook is responsible for all aspects of their assigned cooking station, including set up, stocking, preparing ingredients, preparing simple dishes...
...Exploration Team Members in San Antonio, Texas to perform subsurface exploration duties. This entry-level position requires no prior experience and involves assisting in drilling operations, conducting site reconnaissance, and maintaining drilling equipment. Successful...