Job Description
Do you love helping people look and feel their best? Do you find joy in picking out the perfect pair of glasses or guiding someone toward a style that fits their personality? If so, you might be a great fit for our optical team.
In this role, you are more than an optician. You are a trusted guide who helps patients see clearly and feel confident in what they wear. You will bring doctor recommendations to life by explaining lens options in a way that makes sense, while also creating an enjoyable and welcoming shopping experience. From selecting frames that match a patient’s lifestyle to building genuine, lasting relationships, your impact goes far beyond sales.
You will also play a key role behind the scenes. From managing inventory and maintaining eye-catching displays to handling insurance details and preparing lab orders, this position blends creativity with organization. It is perfect for someone who enjoys both people-focused interactions and detail-driven tasks.
Location: Greenwood, IN (Armstrong Optometry)
Wage: $16.00 (wage based on skills, knowledge, and experience)
What we offer - 6.5 paid holidays each year
- Approximately 10 days of paid time off in your first year
- A full benefits package including health, dental, vision, and 401k
- Opportunities for growth and pay increases through a company paid certification program
What you will do -Guide patients through selecting eyewear that fits their prescription, lifestyle, and personal style
-Explain lens options and help patients make confident, informed decisions
-Calculate insurance co-pays and review eligibility
-Enter and track orders to ensure timely delivery
-Receive and verify eyewear orders, notify patients, and schedule pick-ups
-Follow up with patients to ensure they are adjusting well to their eyewear or contacts
-Perform adjustments and minor repairs as needed
-Address and resolve patient concerns with care and professionalism
-Maintain inventory and keep retail areas organized and well stocked
-Create and refresh merchandise displays to keep the space engaging
-Support patient flow and communicate any delays clearly
-Assist with additional responsibilities as directed by leadership and providers
What you bring -High school diploma or equivalent
-Retail or sales experience preferred
-Previous optician experience is a plus
-Strong communication skills and a genuine interest in helping others
Work environment This is primarily a seated role that involves regular communication with patients. Attention to detail and visual accuracy are important to ensure quality and precision in all aspects of the job.
Equal Opportunity Employer
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For further information, please review the Know Your Rights notice from the Department of Labor.
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