Collections Associate Job at L.M.E CONSULTANTS, Atlanta, GA

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  • L.M.E CONSULTANTS
  • Atlanta, GA

Job Description

Job Description

Job Description

This is a full-time on-site role for a Call Center Customer Service Representative, located in Atlanta, GA. The representative will handle inbound and outbound customer calls, assist with inquiries, provide information about the creditor who is looking to settle an outstanding account that is delinquent, and ensure a positive customer experience. Day-to-day tasks include resolving customer concerns, logging interactions in the system, and maintaining a professional demeanor while meeting service standards.

 

Qualifications

  • Proficient in Customer Service, Customer Support, and Customer Satisfaction
  • Experience in delivering excellent Customer Experience
  • Strong communication skills, including active listening and problem-solving abilities
  • Ability to work collaboratively within a team-oriented environment
  • Basic computer skills for data entry and navigating internal systems
  • Previous experience in a call center environment is a plus
  • Multi- taking and account management is required
  • Sales or Collection experience is preferred

 

Job Tags

Full time

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