Zendesk Operations Architect Job at FirstKey Homes, Atlanta, GA

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  • FirstKey Homes
  • Atlanta, GA

Job Description

A residential property management company is seeking an Operations Zendesk Specialist. This role will manage the Zendesk platform's roadmap, ensuring it meets operational needs and enhances customer experience. The successful candidate will collaborate with cross-functional teams, document processes, and champion best practices. Ideal applicants should have strong project management skills and familiarity with similar contact center tools. This position supports a vibrant team, aiding in operational efficiencies and service quality improvement. #J-18808-Ljbffr FirstKey Homes

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