Job Description

WSO Support Clerk

Participate in daily activities of the WSO Support function.

Responsibilities include:

• Processing orders by reviewing reports to move files into the next phase of processing correctly and in a timely manner.
• Extracting/obtaining title evidence (i.e. deed copies, mortgage copies, etc.) from various databases and/or county websites to facilitate preparation of title reports/title commitments.
• Assigning orders to Westcor vendor partners and thoroughly communicating instructions and expectations for timely completion and delivery of assignments.
• Acting as liaison between Westcor vendor partners, Vendor Manager and Title Operations staff to ensure client and company requirements are met within prescribed service level agreements.
• Providing back-up to various department functions when necessary to ensure continuation of department workflow.
• Additional responsibilities as assigned.

Education and experience:

• High School diploma or equivalent
• 1-2 years related experience

Knowledge, skills, abilities:

• Demonstrated ability to plan and organize
• Decision making and problem solving skills
• Excellent verbal and written communication skills
• Interpersonal skills
• Real Estate industry knowledge helpful

Physical demands:

While performing the duties of this job, the employee is regularly required to communicate orally. The employee uses hands and fingers to type, handle, and reach. Operating office machinery such as a computer, phone, copier, printer, etc. is necessary in the commission of daily duties. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Ardn offers some great perks:

• Health, dental, and vision benefits
• Employer-paid disability and life insurance
• Flexible spending accounts
• 401K with company match
• Paid time off and company-paid holidays
• Wellness resources

Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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