Employer Industry: Information Technology and Management Consulting Why Consider This Job Opportunity Salary up to $167,644.00 Fully remote work opportunity, allowing for flexibility in your work environment Opportunity for career advancement and growth within the organization Engage with a diverse team and work on complex challenges for public and private‑sector clients Chance to contribute to the ongoing stability and optimization of the Salesforce platform What to Expect (Job Responsibilities) Serve as the primary liaison for Salesforce production support, enhancements, and issue resolution Conduct root‑cause analysis for defects, system errors, or unexpected behavior Maintain system documentation, business process flows, and functional requirements Partner with technical teams to ensure platform reliability and continuous improvement Engage business stakeholders to understand current‑state processes, pain points, and future needs What is Required (Qualifications) U.S. Citizenship required due to federal contract requirements Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. Minimum of 3 years of experience supporting Salesforce projects At least one active Salesforce certification (certified administrator or higher) Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years How to Stand Out (Preferred Qualifications) Demonstrated experience in analyzing business and technical questions and identifying paths to resolution Experience engaging with business stakeholders to gather/analyze issues or requirements and map them to Salesforce solutions Proven ability in designing advanced Salesforce reports, dashboards, and business process automation Experience performing automated testing, regression testing, and developing test scripts Excellent communication and interpersonal skills to interface effectively at all levels of the business #InformationTechnology #Salesforce #RemoteWork #CareerOpportunity #Consulting We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer. #J-18808-Ljbffr ICF
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