Job Description

Museum Floor Staff: Part-Time

Hourly Rate: $15-$16/Hour

Museum Floor Staff: Part-Time Year round

Schedule:  Saturday, Sunday, Monday

SUMMARY:

MOSI is dedicated to hands-on learning in science, technology, engineering, art and mathematics (STEAM). MOSI has more than 100 exciting exhibits along the museum floor, Science Park, and the backwoods trails for our guests to explore. Museum Floor Staff members play an integral role in facilitating our exhibits, interacting with our guests of all ages, and helping to maintain the integrity of our exhibits. MOSI seeks floor staff members who are joyful, knowledgeable and excited by STEAM education.

DUTIES AND RESPONSIBILITIES:

• Present a positive, professional image as an ambassador for MOSI.
• Monitor the museum floor operations.
• Assist guests and volunteers with museum interaction.
• Have a working knowledge of all exhibits and be able to instruct guests about exhibit operations and facilitate interactions.
• Handle all situations ensuring the safety of guests.
• Perform STEAM demonstrations to guests.
• Engage with guests in MOSI's Makerspace with hands-on experiences.
• Provide tours and other programs as assigned.
• Perform group greetings.
• Develop engaging STEAM experiences for guests.
• Participate in prep and cleaning for field trips, parties and classes.
• Engage guests in hands=on STEAM activities.
• Engage with guest to solve problems or concerns.
• Ability to work as a team
• Perform other duties as assigned.

QUALIFICATIONS:

• College experience preferred
• Pass a background check and drug screening
• Ability to work effectively with a team
• Comfortable working with children and families
• First Aid & CPR preferred

COMPETENCIES:

• ELICIT- Embodies MOSI's values of Enjoyment, Learning, Impact, Collaboration, Innovation, and Trust; Exudes enthusiasm and creativity; Exhibits sharp critical thinking skills with an openness to diverse opinions and respectful discourse; Practices continuous respect, professionalism, intellectual honesty, integrity, and ethical conduct.
• Customer Service-- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication-- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Safety and Security-- Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability-- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality-- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Initiative-- Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Problem Solving --Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand and walk
• Occasionally lift/push/carry items up to 25 pounds
• Frequently required to talk and hear
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Frequently required to be around or near loud noises

MOSI is open 363 days a year. Employees may be required to work some holidays.

MOSI Membership

Complimentary annual family membership

Local Memberships

Complimentary annual family membership to Florida Aquarium, Glazier Children's Museum, and ZooTampa at Lowry Park

Attraction Share

MOSI participates in the program through the Florida Attraction Association which allows MOSI employees and their guests (up to 3) entrance free of charge or at a considerable discount, to the top attractions in Florida. More information is available:

MOSI is open 363 days a year. Employee may be required to work some special events which may fall on holidays, evenings, and/or weekends.

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