Live Chat Support Specialist Job at Magic Inc, United States

Nk9VcjZaaDdXNnJmSmV3dHVSQitORFRKc3c9PQ==
  • Magic Inc
  • United States

Job Description

Live Chat Support Specialist

We are looking for a quick-thinking, empathetic, and tech-savvy Live Chat Support Specialists to join our customer success team. In this role, you aren't just answering tickets; you are the voice of our brand. You'll be responsible for providing real-time solutions, navigating multiple conversations simultaneously, and turning frustrated users into brand advocates.

Department: Dedicated Recruitment

Employment Type: Freelance

Location: Philippines

Workplace type: Fully remote

Compensation: $5.00 / hour

Key Responsibilities
  • Answering client's inquiries
  • Addressing issues with the orders and product inquiries via customer interface platform and from Facebook and email.
  • Tracking shipments and backend shipping inquiries
  • General research
  • Updating addresses and client information
Qualifications
  • 1 year live chat experience
  • Strong English communication skills, both verbal and written
  • Can work 40 hours a week during US business hours, must be open to shifting schedule
  • No other commitments, can start ASAP
  • Has own work-from-home equipment
    • Internet speed: At least 50mbps
    • Computer processor: At least Core i5 or equivalent
    • Complete with webcam & headset
Benefits
  • 100% work-from-home setup
  • Hands-on support
  • Training opportunities
About Magic, Inc

Magic has connected top remote talent with fast-growing businesses for over 10 years. Founded in San Francisco in 2015, we now have thousands of remote workers around the world. Magic is backed by Sequoia Capital and Y Combinator.

Job Tags

Freelance, Immediate start, Remote work, Shift work

Similar Jobs

Merantix

Senior Technology Consultant Job at Merantix

 ...Discrete Event Simulation and complementary solutions. These technologies enable customers to simulate, optimize, and operationalize their...  ...decisionmaking.Autodesk is looking for a Senior Technology Consultant to join our team. In this role, you will work closely with... 

Broad River Rehabilitation

Occupational Therapy Assistant / COTA / OTA Job at Broad River Rehabilitation

 ...Job Description Job Description Certified Occupational Therapy Assistant /COTA Full time working with a large interdisciplinary team 3K Sign on bonus Broad River Rehab is seeking a Certified Occupational Therapy Assistant to join our team in Columbia, SC... 

PHILLY INMOVEMENT INC

Gymnastics Gym Manager Job at PHILLY INMOVEMENT INC

 ...Description Philly InMovement is a kid's (and sometimes Adult's) gym with locations in both Queen Village and Bella Vista. Since 2...  ...are currently seeking an enthusiastic and knowledgeable Program Manager for our Recreational Gymnastics Program. Main... 

Data Annotation

Remote equity research analyst - ai trainer ($50-$60 per hour) Job at Data Annotation

Data Annotation is committed to creating high-quality AI. Join our team to help train the nextgeneration of AI while enjoying the flexibility of remote work and the freedom to set your ownschedule. This role is designed to fit a variety of lifestyles whether youre looking...

Harbor, Inc.

Older Adult Wellness & Behavioral Health Prevention Provider Job at Harbor, Inc.

 ...Job Description Job Description Harbor is seeking an Older Adult Wellness & Behavioral Health Prevention Provider to join the team in Toledo! This role supports the implementation of a holistic, prevention-focused behavioral health initiative through leading program...