Job Description

General Manager | Hotel Interurban

Rising above Seattle's Southside with sweeping views of Mount Rainier, Hotel Interurban offers a seamless blend of comfort, convenience, and elevated guest experiences, just minutes from Sea-Tac Airport and surrounded by over 200 shopping, dining, and entertainment options. We are seeking a dynamic and strategic General Manager to lead all aspects of this high-visibility property, driving financial performance, operational excellence, and exceptional guest service across every department. This role serves as the key liaison between ownership, corporate leadership, and the property team, while fostering a people-first, values-driven culture that empowers employees, builds community relationships, and delivers memorable experiences for every guest.

Let's start off with the most important part-what's in it for you:

• Salary Range: $130,000 - $150,000 DOE
• Incentive Eligible
• Cellphone Allowance
• Free Parking
• Get Paid Daily
• Paid Time off & Holiday Pay
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture
• Referral Bonus
• Discounted Lodging, Dining, Spa, Golf, and Retail along with 3rd Party Perks
• Employee Assistance Program
• "Columbia Cares" Volunteer Opportunities
• Committee Participation Opportunities
• Task Force Work Opportunities
• Online Learning Platform to Help You Grow!
• Commuter/Parking Allowance

What you'll do:

• Provides visionary leadership and direction to all property departments, ensuring alignment with company mission, goals and performance standards.
• Oversee day-to-day operations, maintaining efficient, high-quality service delivery across departments.
• Directs the development and achievement of the property's financial goals including budgeting, forecasting, revenue generation and cost management.
• Collaborates with ownership and corporate leadership on strategic initiatives, performance reporting and long-term planning.
• Primary support for sales efforts, including outreach, negotiations, planning and execution of service delivery to ensure satisfaction and repeat business.
• Acts as the primary representative of the property within the community and industry, fostering strong relationships with local organizations, officials and business partners.
• Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping and capital improvements
• Analyzes guest feedback and works with department leaders to identify service improvements and implement enhancements.
• Selects, trains, mentors and evaluates management and staff to ensure a high performing, guest centric culture. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards
• Conducts performance reviews, delivers feedback and supports professional growth and succession planning.
• Ensures adherence to company policies, procedures and regulatory requirements across all operational areas.
• Leads by example, promoting the company's values of inclusion, respect, creativity, enthusiasm, honesty and accountability.

What You Bring:

• Minimum of five (5) years progressive experience in a General Manager or senior leader in a hotel or resort of similar size, service level and complexity.
• Strong financial acumen with proven success in budgeting, forecasting and P&L management.
• In-depth knowledge of hotel operations, including front office, food & beverage, housekeeping and facilities management.
• Excellent leadership, communication and interpersonal skills with the ability to build trust and motivate teams.
• Demonstrated ability to analyze data, develop strategic plans and drive results.
• Skilled in decision-making, problem-solving, organization and prioritization.
• Working knowledge of all applicable laws, codes and regulations.
• Flexibility to work extended hours, including nights, weekends and holidays as required by business needs.

Our Commitment to you:

People never forget how you made them feel. Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work: Towering above Seattle Southside's retail core and transportation hub, Hotel Interurban offers unparalleled views, convenience and innovation. Standing 19 stories high, guests can see the region from a unique vantage point. Hotel Interurban is surrounded by entertainment, shopping and dining, offering exceptional walkability and so much to do. With 49" HDTVs, classic American plates from Rendition, and grab-and-go options from Urban Roast, a state-of-the-art fitness center, and an indoor saline pool, this hotel combines technology and luxury to offer the best of comfort and convenience.

The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

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