Customer Service Representative Job at Career Group, Los Angeles, CA

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  • Career Group
  • Los Angeles, CA

Job Description

Position: Customer Service Temp

Company: Confidential – Wellness & Nutrition Brand

Location: Marina Del Rey, CA (Onsite, 5 days/week)

Pay Rate: $27.00/hour

Schedule: Monday–Friday, 9:00 AM – 5:00 PM PT

Duration: Temporary, starting ASAP (April 6 post-interviews), approximately 3 months

Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity

Position Summary: A fast-growing beverage and lifestyle brand is seeking a Customer Service Associate to support a high-volume inbox in a startup-like environment. This is a fully email-based role requiring strong written communication skills, attention to detail, and the ability to manage a high volume of customer inquiries efficiently.

Responsibilities & Duties:

  • Manage and respond to a high volume of customer service emails (~100/day) in a timely and professional manner
  • Support customer inquiries across multiple platforms, including e-commerce and marketplace channels
  • Maintain accurate and consistent communication aligned with brand voice
  • Troubleshoot and resolve customer issues independently while escalating when necessary
  • Assist with order-related inquiries and general product questions
  • Partner with a small, collaborative team to ensure excellent customer experience

Qualifications:

  • 1–2+ years of customer service experience, preferably in an email-heavy environment
  • Strong written communication skills with attention to tone, grammar, and detail
  • Ability to manage high volume and stay organized in a fast-paced setting
  • Proactive, self-starter with an entrepreneurial mindset
  • Comfortable working independently with minimal supervision
  • Experience with CRM systems (Freshdesk, Zendesk, or similar) preferred
  • Familiarity with e-commerce platforms (Shopify or similar) is a plus

Apply Now!

About Us:

Career Group is a premier, recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting /home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. xywuqvp We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Job Tags

Temporary work, Start working today, Immediate start, Monday to Friday

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