Job Description

Overnight Bell/Valet Attendant - Hotel

Pay: $17.00 per hour + Tips

Location: Reno, Nevada

Job Type: Full-Time

Shifts: Overnight Graveyard

Applications will be accepted until the position is filled.

Position Overview

We are seeking a professional, energetic, and customer-focused Bell/Valet Attendant to join our hotel hospitality team.

This position primarily supports bell and valet services, ensuring guests receive a warm welcome and seamless arrival and departure experience.

In addition to bell and valet duties, this role may also assist with shuttle driving as needed.

Key Responsibilities

Bell & Valet Services (Primary Focus)

• Greeting guests promptly and courteously upon arrival and departure
• Providing luggage assistance, including loading, unloading, storage, and delivery to guest rooms
• Safely parking and retrieving guest vehicles in a timely manner
• Maintaining accurate valet ticketing and vehicle documentation
• Providing guests with directions, hotel information, and local recommendations
• Always maintaining a professional appearance and positive attitude
• Ensuring the driveway and lobby areas remain organized and welcoming

Shuttle Driving Support (As Needed)

• Safely transporting hotel guests to and from designated locations
• Assisting passengers with baggage loading and unloading
• Performing pre-trip and post-trip vehicle inspections
• Monitoring traffic and weather conditions to ensure safe transport
• Communicating clearly with dispatch and team members regarding routes and guest needs
• Reporting accidents, incidents, or vehicle concerns promptly

What's In It for You

• Competitive hourly pay + tips
• Opportunities for promotion we promote from within
• Free parking
• Flexible scheduling
• Paid holidays and wellness time
• Free, confidential Employee Assistance Program (EAP) available 24/7

Full-Time Benefits Include:

• Paid vacation plus an extra day off for your birthday
• Comprehensive benefits package: medical, dental, vision
• 8 supplemental insurance options, including pet insurance

Minimum Eligibility Requirements

• Must be at least 20 years of age
• Must have been continuously licensed for at least the past 3 years
• Must possess a valid United States driver's license
• Within the past 3 years, there must be no violations including:
• Driving with a suspended license
• Leaving the scene of an accident
• Fleeing or attempting to elude law enforcement
• Any alcohol- or drug-related driving offenses
• Refusal to submit to a BAC test for DUI/DWI

Required Qualifications

• High school diploma or GED equivalent
• Valid Driver's License (Passenger endorsement or CDL if required for shuttle operation)
• Minimum of 3 years of licensed driving experience
• Ability to pass a DOT physical exam (if required for shuttle duties)
• Ability to safely operate guest vehicles, passenger vans, and shuttle buses
• Strong customer service and hospitality skills
• Excellent communication and interpersonal skills
• Ability to lift and carry luggage up to 50 lbs
• Ability to stand, walk, and work outdoors in various weather conditions
• Availability to work flexible schedules, including evenings and weekends
• Ability to work in a fast-paced hospitality environment

Preferred Qualifications

• Previous bell, valet, or hospitality experience
• Experience driving a shuttle bus or commercial vehicle
• 1+ year of customer service experience

*This list is not all-inclusive. The full job description will be provided at your interview.

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